Contact

We are gladly available for you from Monday to Friday from 8:00 to 17:00. Use this link to find the contact persons for your region.

Headquarters Wolfurt
+43 5574 6706-0

Service & support

Hot runner systems
+49 6204 6069-0

Control systems
+49 6293 9203-0

Your contacts

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Your personal consultation

We are there when you need us: We are happy to assist with customer enquiries and technical support.

+49 6293 9203-0

Enquiry

QuickSupport control systems

With the TeamViewer remote maintenance software, we help you with your questions and can easily control your computer remotely.

Download the TeamViewer remote maintenance software if you do not already have it. Contact us by phone and within seconds we will be ready for the connection. This way we can help you without any problems.

You can download the TeamViewer here.

Quick help with spare parts

We gladly help you find the right spare part. Call us and give us your commission number.

Maintenance / repair

Our service team is your contact point for questions and problems. We offer you cost certainty by providing a clear and comprehensive quote. All control units we receive for repair are tested and returned to you along with a service report within just a few days, thanks to our short lead times.

Service check

Prevention is better than repair. We will gladly carry out an inspection or calibration of your control unit and find technical problems before any production downtime occurs. You will receive a test report for your product for verification purposes. Date and delivery can be arranged in advance.

Customer service / product documentation

Our team of field engineers, technical internal sales and our service department guarantees you fast and intensive support. It is particularly important to us to accompany you throughout the entire process chain: with professional and customer-specific advice, the prompt provision of data and documentation and personal support.

Digitally you will find all product information such as data sheets, manuals, and software/firmware download files in our Media & Downloads area. Log in with your personal customer account.

Training

Our control systems team offers practical training through a workshop at your facility or online. If you are interested in a training course, please get in touch with your contact.